Slack: Salesforce launches Sales Elevate to combine Slack and Cloud

Salesforce has announced general availability of Slack Sales Elevate, integrating Sales Cloud with Slack to create a personalised sales home that centralises information and automates administrative tasks as well as processes in Slack.

Built on Slack’s platform and powered by their Salesforce data, Slack Sales Elevate will help companies boost productivity and transform the way sales teams work together and win.
Citing Salesforce’s State of Sales Report, the company said that sales teams are under pressure to be more productive and drive revenue while meeting customer expectations. It added that sales representatives are bogged down in administrative work and cumbersome tools. As a result, they spend more than 70% of their time on non-selling tasks.

“Bringing Sales Cloud into Slack and providing new sales productivity tools and automations in Slack helps sellers save time and access the right people and information to make better decisions,” said Rob Seaman, SVP of product at Slack.
“A Slack-based approach to selling will make it easier than ever for Sales Cloud customers to focus on the work that matters: working with customers and closing deals,” Seaman added.
Slack Sales Elevate will give sales team tools and automations in the context of their conversations, the company said.
Slack Sales Elevate availability
Slack Sales Elevate is available now to Slack Business+ plans and above, and Professional, Enterprise and Unlimited Sales Cloud editions. It is priced at $60 per user per month and its features include AI-generated templates, AI-powered workflows, support for additional Salesforce records (like Accounts, Cases, Contacts and Leads. Record-mapped channels will be available in the future.
With Slack Sales Elevate sales teams at organisations can: