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Indian IT giant Tata Consultancy Services Ltd is reportedly betting on its partnership with software major Microsoft Corp to develop artificial intelligence-based software services for clients, seeking to win higher margins to fuel growth.
As per the report in Bloomberg, TCS has deepened its collaboration with Azure OpenAI, the association between Microsoft and Sam Altman-led OpenAI. For those unaware, OpenAI is the company behind the sensational chatbot ChatGPT. TCS is also said to be using cloud-based AI tool GitHub Copilot to offer solutions such as fraud detection to financial services clients or personalised customer services to retailers.
Services that leverage this partnership could help TCS improve margins, Chief Executive Officer K Krithivasan told Bloomberg News in an interview.
“We work along with Microsoft in building industry-specific solutions that we can take to market together,” Krithivasan said. “The only thing is, when does it gain a critical mass to make a difference to your overall market? We believe it will take at least a couple of quarters before it reaches some sort of a material number.”
TCS, which has more than 100,000 generative AI-ready employees, is embedding the technology in several of its software offerings, a manoeuvre it says is helping win large deals.
“We need to see whether it provides sustained growth over a period of time,” Krithivasan said. “Does it remove the friction within the organisation?” “That’s the aspiration. We should be participating more where the customers are investing for the future,” Krithivasan said. “We will continue to enhance our capabilities so that we can participate more.”
Krithivasan, who took over as CEO in June, recently revamped the company’s structure to better tap the business expertise of its senior executives and improve client connect. In May, TCS also announced that it is partnering with Google to offer its cloud generative AI services, Vertex AI, for its Model Garden, and offering solutions for its customers.
As per the report in Bloomberg, TCS has deepened its collaboration with Azure OpenAI, the association between Microsoft and Sam Altman-led OpenAI. For those unaware, OpenAI is the company behind the sensational chatbot ChatGPT. TCS is also said to be using cloud-based AI tool GitHub Copilot to offer solutions such as fraud detection to financial services clients or personalised customer services to retailers.
Services that leverage this partnership could help TCS improve margins, Chief Executive Officer K Krithivasan told Bloomberg News in an interview.
“We work along with Microsoft in building industry-specific solutions that we can take to market together,” Krithivasan said. “The only thing is, when does it gain a critical mass to make a difference to your overall market? We believe it will take at least a couple of quarters before it reaches some sort of a material number.”
TCS, which has more than 100,000 generative AI-ready employees, is embedding the technology in several of its software offerings, a manoeuvre it says is helping win large deals.
“We need to see whether it provides sustained growth over a period of time,” Krithivasan said. “Does it remove the friction within the organisation?” “That’s the aspiration. We should be participating more where the customers are investing for the future,” Krithivasan said. “We will continue to enhance our capabilities so that we can participate more.”
Krithivasan, who took over as CEO in June, recently revamped the company’s structure to better tap the business expertise of its senior executives and improve client connect. In May, TCS also announced that it is partnering with Google to offer its cloud generative AI services, Vertex AI, for its Model Garden, and offering solutions for its customers.
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